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Upfront pricesKnow the price before we start.
How we price our most common jobs. On site you always get a fixed quote to approve before any work starts, so there are no surprises on the invoice.
No call-out fee weekdays 7am to 4pm
A $97 diagnostic only if we need tools, agreed first and credited when you go ahead. After-hours and weekend call-out fees apply.
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Based in Tullamarine · Our aftercare
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Know the price before we start
How we price our most common jobs. See every service on the prices page. You always get a fixed quote to approve on site, so there are no surprises on the invoice.
All prices include GST. You approve a fixed quote before any work starts. In an emergency where we can't reach you, we only do the minimum needed to make it safe.
No business-hours call-out fee, no hourly meter
Free call-out
No call-out fee in business hours. A $97 diagnostic applies only if we need tools to find the fault, credited back when you go ahead.
Fixed quote
We tell you the price for the whole job before we start. You decide.
No surprises
If we find something else, we stop and quote it separately. Nothing extra without your OK.
Simple ways to pay
Invoice by email
Pay by bank transfer with no card fee. Our usual way of billing.
Card
No surcharge on card payments.
Pay over time
Ask us about payment options when we quote.
Every service, how we price it
Emergency plumbing
| Job | Price | Includes |
|---|---|---|
| Business hours call-out | Free | No call-out fee, 7am to 4pm weekdays |
| After-hours and weekend call-out | Quoted when you call | Before 7am, after 4pm and weekends |
| Make safe and isolate | Fixed quote | Stop the damage, then quote the fix |
Hot water
| Job | Price | Includes |
|---|---|---|
| Hot water repair | Fixed quote | Thermostat, element, valve, pilot |
| Electric tank replacement | Fixed quote | Like-for-like, old unit removed |
| Gas continuous flow | Fixed quote | Supply and install |
Blocked drains
| Job | Price | Includes |
|---|---|---|
| Blocked drain clear | Fixed quote | Jetter or eel, most household drains |
| CCTV camera inspection | Fixed quote | Recorded footage and report |
| Tree root removal | Fixed quote | Cut and clear |
Water leak detection
| Job | Price | Includes |
|---|---|---|
| Leak detection | Fixed quote | Thermal and moisture testing |
| Shower leak test | Fixed quote | Flood test and report |
| Leak repair | Quoted on site | Once we know where it is |
Gas leak detection
| Job | Price | Includes |
|---|---|---|
| Gas leak detection | Fixed quote | Locate and test |
| Gas safety check | Fixed quote | Appliances and lines |
| Appliance connection | Fixed quote | Cooktop, heater or BBQ |
General plumbing
| Job | Price | Includes |
|---|---|---|
| Call-out | Free | Business hours, no call-out fee |
| Tap or mixer replacement | Fixed quote | Supply and fit, standard mixer |
| Pressure reduction valve | Fixed quote | Supply and install |
Renovations
| Job | Price | Includes |
|---|---|---|
| Bathroom rough-in | Quoted per project | Fixed price from plans |
| Kitchen plumbing | Quoted per project | Sink, dishwasher, gas |
| Site visit and quote | Booked with you | For renovation projects |
Hot water repairs
| Job | Price | Includes |
|---|---|---|
| Diagnostic | $97 | Only if we need tools to find the fault, credited when you go ahead |
| Element or thermostat | Fixed quote | Supply and fit |
| Relief or tempering valve | Fixed quote | Supply and fit |
Hot water installation
| Job | Price | Includes |
|---|---|---|
| Electric tank replacement | Fixed quote | Like-for-like |
| Gas continuous flow | Fixed quote | Supply and install |
| Heat pump system | Fixed quote | We'll check rebate eligibility when we quote |
Heat pump hot water
| Job | Price | Includes |
|---|---|---|
| Heat pump supply and install | Fixed quote | Before rebates |
| Site suitability check | Free | With a quote |
| Rebates | May be available | If eligible. Use our rebate checker |
Drain camera inspection
| Job | Price | Includes |
|---|---|---|
| Camera inspection | Fixed quote | Footage and report |
| Inspection with drain clear | Fixed quote | Clear first, then inspect |
| Pre-purchase drain check | Fixed quote | Report for buyers |
Stormwater and roof plumbing
| Job | Price | Includes |
|---|---|---|
| Stormwater drain clear | Fixed quote | Jetter or eel |
| Downpipe replacement | Fixed quote | Per downpipe |
| Roof leak investigation | Fixed quote | Find and quote |
Prices include GST. Every job gets a fixed quote to approve before work starts.