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Aftercare and your rights

Our work, and our aftercare.

If something we did isn't right, call us and we'll come back and look at it.

No call-out fee weekdays 7am to 4pm

A $97 diagnostic only if we need tools, agreed first and credited when you go ahead. After-hours and weekend call-out fees apply.

★★★★★ 4.9 from 155 Google reviews

24/7 phone line. Call for availability.

Based in Tullamarine · Our aftercare

Request a call back

Tell us what's wrong and we'll call you back.

We call back within business hours, 7am to 4pm weekdays. Prefer to talk? 0413 667 200

We use your details to call you back, manage the job and measure our advertising. Our privacy policy explains how we handle them, including overseas providers.

Thanks, we'll be in touch

We'll call you back to book a time.

If something isn't right

Call us. We come back, check our work and talk you through the fix.

Parts

Parts we supply come with the manufacturer's warranty, which we register for you where needed. Your rights under the Australian Consumer Law apply as well.

Hot water installs

We explain the controls and register the manufacturer's warranty on the unit where needed.

Your rights

Our services come with guarantees under the Australian Consumer Law that can't be excluded.

After the job

  • You get photos of the finished work and a copy of your invoice.
  • Compliance certificates are provided for work that needs one.
  • For hot water installs, we explain the controls and register the manufacturer's warranty where needed.

For more on your rights, see the ACCC's guide to consumer guarantees.

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